Upstate Taxi
Effective Date: May 3, 2026
1. Who We Are
Our website address is: https://upstatetaxi.net
Upstate Taxi provides non-emergency medical transportation services across Upstate New York.
2. Nature of Our Services
Upstate Taxi primarily provides ride scheduling and transportation services.
We do not directly collect most customer booking information. Ride requests are typically made through MAS, which submits booking details into our system for scheduling and dispatch purposes.
3. Information We Receive
From MAS, we may receive limited information such as:
- Passenger name
- Phone number
- Pickup and drop-off locations
- Appointment or ride scheduling details
We only receive the information necessary to provide transportation services.
4. How We Use Your Information
We use the information strictly to:
- Schedule and manage transportation services
- Coordinate rides with drivers
- Communicate regarding trip status (if necessary)
- Maintain basic operational and service records
We do not use personal data for marketing purposes.
5. Data Collection by MAS
All customer booking data is primarily collected by MAS, through which transportation is arranged.
MAS is responsible for how your data is collected, stored, and processed. We encourage you to review their privacy policy.
6. Cookies
Our website may use cookies to:
- Improve user experience
- Store basic preferences
- Maintain website functionality
You can disable cookies through your browser settings.
7. Media
If you upload images to our website, please avoid including location data (EXIF GPS), as this information may be publicly accessible.
8. Data Sharing
We do not sell or rent personal information. We may share limited information only when necessary to:
- Assign and complete rides with drivers
- Operate and manage our transportation services
- Comply with legal obligations
9. Data Retention
We retain information only as long as necessary to:
- Provide transportation services
- Maintain operational records
- Meet legal or regulatory requirements
10. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your data
- Request correction or deletion of your data
Since booking data is primarily collected by MAS, you may need to contact them to exercise these rights.
11. Data Security
We implement reasonable safeguards to protect any information we receive from unauthorized access, misuse, or disclosure.
12. Healthcare Privacy Commitment
As a provider of non-emergency medical transportation, we understand the sensitive nature of client information.
While we do not act as a healthcare provider, we handle all received information with a high level of confidentiality and care.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: upstatetaxi7761@gmail.com
- Phone: +1-315-790-9797
- Website: https://upstatetaxi.net
14. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.